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--tw-drop-shadow-size{syntax:"*";inherits:false}.vsd{--ink:#18161c;--ink2:#23292a;--muted:#8f9fa3;--line:#e3e7e8;--bg:#fff;--panel:#f5f7f7;--brand:#18bae7;--brand-bg:#dcf5fb;--brand-ink:#0e708b;--urgent-bg:#fbe4dd;--urgent-ink:#8b2c0f;--routine-bg:#e5edfc;--routine-ink:#324f8c;--ok:#0d8735;--ok-bg:#ddfbe7;--warn-bg:#fbecdc;--warn-ink:#8b4f0e;--yellow-bg:#fbf8dc;--yellow-ink:#8b7c0e;--pill-active:#e3e7e8;--pill-cancel-bg:#fbecdc;--pill-cancel-ink:#8b4f0e;--chip-bg:#dcf5fb;--chip-ink:#0e708b;--rpm-bg:#e5edfc;--rpm-ink:#324f8c;--rtm-bg:#dcf5fb;--rtm-ink:#0e708b;--hover:#fbfbfc;--shadow-1:0 4px 4px -2px #0a090d0a, 0 1px 4px -2px #0a090d14;color:var(--ink);font-size:15px;line-height:1.45}.vsd *{box-sizing:border-box}.vsd .title-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:18px;margin-bottom:18px;display:flex}.vsd .vsd-title{letter-spacing:.01em;color:var(--ink);margin:0;font-size:18px;font-weight:700}.vsd .live{color:var(--muted);align-items:center;gap:8px;font-size:13px;display:inline-flex}.vsd .live .dot{background:#0d8735;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 4px #0d87352e}.vsd .pane-row{grid-template-columns:340px 1fr;align-items:start;gap:18px;display:grid}.vsd .list-card{background:var(--bg);border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:0 1px 2px #00000008}.vsd .list-head{justify-content:space-between;align-items:baseline;padding:18px 18px 12px;display:flex}.vsd .list-head h2{letter-spacing:.09em;text-transform:uppercase;color:var(--muted);margin:0;font-size:12px;font-weight:600}.vsd .list-head .count{color:var(--muted);font-size:12px}.vsd .list-filters{border-bottom:1px solid var(--line);flex-direction:column;gap:8px;padding:6px 18px 14px;display:flex}.vsd .sort-row{align-items:center;gap:8px;display:flex}.vsd .sort-label{text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-size:12px;font-weight:600}.vsd .sort-select{flex:1;position:relative}.vsd .sort-select select{appearance:none;background:var(--bg);border:1px solid var(--line);width:100%;color:var(--ink);cursor:pointer;border-radius:8px;padding:7px 30px 7px 12px;font-family:inherit;font-size:13px}.vsd .sort-select select:focus{border-color:var(--brand);outline:none;box-shadow:0 0 0 3px #18bae72e}.vsd .sort-select .chev{width:14px;height:14px;color:var(--muted);pointer-events:none;position:absolute;top:50%;right:9px;transform:translateY(-50%)}.vsd .search-wrap{width:100%;position:relative}.vsd .search-wrap svg{width:14px;height:14px;color:var(--muted);pointer-events:none;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.vsd .search{border:1px solid var(--line);background:var(--bg);width:100%;color:var(--ink);border-radius:8px;padding:7px 12px 7px 32px;font-family:inherit;font-size:13px}.vsd .search::placeholder{color:var(--muted)}.vsd .search:focus{border-color:var(--brand);outline:none;box-shadow:0 0 0 3px #18bae72e}.vsd .active-filter{padding:12px 18px 0}.vsd .active-filter .chip{color:var(--brand-ink);background:#18bae71a;border:1px solid #18bae759;border-radius:999px;align-items:center;gap:8px;padding:5px 6px 5px 12px;font-size:12px;font-weight:600;display:inline-flex}.vsd .active-filter .chip .x{width:18px;height:18px;color:var(--brand-ink);cursor:pointer;background:#18bae72e;border:0;border-radius:50%;justify-content:center;align-items:center;font-size:13px;line-height:1;display:inline-flex}.vsd .active-filter .chip .x:hover{background:#18bae74d}.vsd .list{max-height:720px;overflow:auto}.vsd .item{border-top:1px solid var(--line);cursor:pointer;color:inherit;padding:14px 18px;text-decoration:none;display:block}.vsd .item:hover{background:var(--hover)}.vsd .item.on{background:var(--brand-bg);border-left:3px solid var(--brand);padding-left:15px}.vsd .item .row1{justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:4px;display:flex}.vsd .item .name{letter-spacing:.01em;text-transform:uppercase;font-size:14px;font-weight:700}.vsd .item .time{color:var(--muted);white-space:nowrap;font-size:12px}.vsd .item .row2{justify-content:space-between;align-items:center;gap:8px;display:flex}.vsd .item .sub{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;font-size:13px;overflow:hidden}.vsd .list-empty{text-align:center;color:var(--muted);padding:40px 18px;font-size:13px}.vsd .pill{white-space:nowrap;border-radius:999px;padding:3px 9px;font-size:12px;font-weight:600;display:inline-block}.vsd .pill.ok{background:var(--ok-bg);color:var(--ok)}.vsd .pill.active{background:var(--pill-active);color:#6b6f76}.vsd .pill.cancel{background:var(--pill-cancel-bg);color:var(--pill-cancel-ink)}.vsd .pill.alert{background:var(--urgent-bg);color:var(--urgent-ink)}.vsd .pill.warn{background:var(--yellow-bg);color:var(--yellow-ink)}.vsd .pill.onvisit{background:var(--brand-bg);color:var(--brand-ink)}.vsd .ptag-row{vertical-align:middle;gap:4px;margin-left:8px;display:inline-flex}.vsd .ptag{letter-spacing:.05em;border-radius:5px;padding:2px 7px;font-size:12px;font-weight:700;display:inline-block}.vsd .ptag.rpm{background:var(--rpm-bg);color:var(--rpm-ink)}.vsd .ptag.rtm{background:var(--rtm-bg);color:var(--rtm-ink)}.vsd .h-tags{vertical-align:middle;gap:6px;margin-left:12px;display:inline-flex}.vsd .h-ptag{letter-spacing:.05em;border-radius:6px;padding:3px 9px;font-size:12px;font-weight:700;display:inline-block}.vsd .h-ptag.rtm{background:var(--rtm-bg);color:var(--rtm-ink)}.vsd .h-ptag.rpm{background:var(--rpm-bg);color:var(--rpm-ink)}.vsd .detail{background:var(--bg);border:1px solid var(--line);border-radius:14px;min-height:480px;overflow:hidden;box-shadow:0 1px 2px #00000008}.vsd .d-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:flex-start;gap:16px;padding:22px 26px;display:flex}.vsd .d-head .who{letter-spacing:.005em;margin:0 0 6px;font-size:22px;font-weight:700}.vsd .d-head .meta{color:var(--ink2);flex-wrap:wrap;align-items:center;gap:6px 18px;font-size:13px;display:flex}.vsd .d-head .meta .m-item{color:var(--ink2);align-items:center;gap:6px;display:inline-flex}.vsd .d-head .meta .m-item svg{width:14px;height:14px;color:var(--muted);flex-shrink:0}.vsd .d-head .right{text-align:right;flex-direction:column;align-items:flex-end;gap:8px;display:flex}.vsd .d-head .just{color:var(--muted);align-items:center;gap:6px;font-size:12px;display:inline-flex}.vsd .d-head .just .dot{background:var(--ok);border-radius:50%;width:7px;height:7px}.vsd .tabs{border-bottom:1px solid var(--line);gap:28px;padding:0 26px;display:flex}.vsd .tab{color:var(--muted);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;padding:14px 2px;font-family:inherit;font-size:14px;font-weight:600;transition:color .12s,border-color .12s}.vsd .tab:hover{color:var(--ink2)}.vsd .tab.on{color:var(--brand-ink);border-bottom-color:var(--brand)}.vsd .section{border-bottom:1px solid var(--line);padding:22px 26px}.vsd .check-in .section{border-bottom:0;padding-bottom:6px}.vsd .check-in .section:first-child{padding-top:22px}.vsd .s-label{letter-spacing:.09em;text-transform:uppercase;color:var(--muted);margin:0 0 14px;font-size:12px;font-weight:600}.vsd .vitals{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;display:grid}.vsd .vital{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:14px 14px 12px;position:relative}.vsd .vital .k{letter-spacing:.07em;text-transform:uppercase;color:var(--muted);align-items:center;gap:5px;font-size:12px;font-weight:600;display:flex}.vsd .vital .k svg{width:13px;height:13px;color:var(--muted);flex-shrink:0}.vsd .vital .k .nocaps{text-transform:none;letter-spacing:0}.vsd .vital .v{color:var(--ink);white-space:nowrap;margin-top:8px;font-size:22px;font-weight:700}.vsd .vital .v.none{color:var(--muted);font-weight:600}.vsd .vital .u{color:var(--muted);margin-left:3px;font-size:12px;font-weight:500}.vsd .vital .t{color:var(--muted);margin-top:6px;font-size:12px}.vsd .vital .readings{flex-wrap:wrap;gap:5px;margin-top:9px;display:flex}.vsd .vital .chip{font-variant-numeric:tabular-nums;color:#54616e;background:var(--bg);border:1px solid var(--line);border-radius:6px;align-items:baseline;gap:5px;padding:2px 7px;font-size:11px;display:flex}.vsd .vital .chip .ct{color:var(--muted);font-size:10px}.vsd .vital .chip .bell{margin-left:1px;display:inline-flex}.vsd .vital .chip .bell svg{width:10px;height:10px}.vsd .vital .chip.last{background:#eef3f3;border-color:#c7d0d2}.vsd .vital .chip.bad{color:var(--urgent-ink);border-color:#f7d6d2;font-weight:600}.vsd .vital .chip.bad .ct{color:var(--urgent-ink)}.vsd .vital.alert{background:#fef4f3;border-color:#f7d6d2}.vsd .vital.alert .v{color:var(--urgent-ink)}.vsd .vital.alert .chip{background:#fff}.vsd .visit-lead{padding-bottom:0}.vsd .visit-callout{border-radius:8px;align-items:center;gap:8px;padding:7px 13px;font-size:13px;font-weight:500;display:inline-flex}.vsd .visit-callout.ok{background:var(--ok-bg);color:var(--ok)}.vsd .visit-callout.dev{background:var(--urgent-bg);color:var(--urgent-ink)}.vsd .visit-callout .vc-icon{color:#fff;border-radius:50%;justify-content:center;align-items:center;width:16px;height:16px;font-size:12px;font-weight:700;display:inline-flex}.vsd .visit-callout.ok .vc-icon{background:var(--ok)}.vsd .visit-callout.dev .vc-icon{background:var(--urgent-ink)}.vsd .item.attn{border-left:3px solid var(--urgent-ink);padding-left:15px}.vsd .item.attn.on{border-left-color:var(--brand)}.vsd .attn-tag{color:var(--urgent-ink);flex:none;align-items:center;gap:5px;font-size:11px;font-weight:600;display:inline-flex}.vsd .attn-tag .d{background:var(--urgent-ink);border-radius:50%;width:6px;height:6px}.vsd .fleet-card .ctx .abn{color:var(--urgent-ink);font-weight:600}.vsd .day-trends{margin-top:6px}.vsd .dt-head-row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;margin-bottom:12px;display:flex}.vsd .dt-head{letter-spacing:.09em;text-transform:uppercase;color:var(--muted);margin:0;font-size:12px;font-weight:600}.vsd .dt-legend{color:var(--muted);gap:14px;font-size:12px;display:flex}.vsd .dt-legend .lg{align-items:center;gap:6px;display:inline-flex}.vsd .dt-legend .lg-dot{box-sizing:border-box;border-radius:50%;width:9px;height:9px}.vsd .dt-legend .lg-dot.visit{background:var(--ink2)}.vsd .dt-legend .lg-dot.passive{background:var(--panel);border:2px solid var(--ink2)}.vsd .dt-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.vsd .dt-panel{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:14px}.vsd .dt-title{color:var(--ink);align-items:center;gap:8px;margin-bottom:4px;font-size:13px;font-weight:600;display:flex}.vsd .dt-title-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.vsd .dt-chart{width:100%;height:auto;display:block}.vsd .dt-chart .grid-line{stroke:var(--line);stroke-width:1px}.vsd .dt-chart .axis-label{fill:var(--muted);font-size:11px}.vsd .tags{flex-wrap:wrap;gap:8px;display:flex}.vsd .tag{background:var(--chip-bg);color:var(--chip-ink);border-radius:999px;padding:5px 12px;font-size:13px}.vsd .tag.warm{background:var(--warn-bg);color:var(--warn-ink)}.vsd .conv{color:var(--ink2);font-size:14px}.vsd .conv p{margin:0}.vsd .conv ul{margin:0;padding-left:18px}.vsd .conv li{margin-bottom:6px}.vsd .pill.done{background:var(--pill-active);color:#6b6f76}.vsd .pill.failed{background:var(--urgent-bg);color:var(--urgent-ink)}.vsd .ctx-transcript{margin-top:8px}.vsd .call-meta{color:var(--muted);font-variant-numeric:tabular-nums;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;font-size:12px;display:flex}.vsd .call-meta .sep{background:var(--muted);border-radius:50%;flex:none;width:3px;height:3px}.vsd .conv-id{align-items:center;gap:7px;display:inline-flex}.vsd .conv-id .cid{font:inherit;letter-spacing:.01em;color:var(--muted);background:var(--panel);border:1px solid var(--line);cursor:pointer;border-radius:6px;padding:0 6px;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:11px;line-height:1.6;transition:color .12s,border-color .12s,background .12s}.vsd .conv-id .cid:hover{color:var(--brand-ink);border-color:var(--brand);background:var(--brand-bg)}.vsd .conv-id .cid.is-copied{color:var(--ok);border-color:var(--ok);background:var(--ok-bg)}.vsd .conv-id .cid-open{color:var(--muted);white-space:nowrap;font-size:11px;font-weight:600;text-decoration:none;transition:color .12s}.vsd .conv-id .cid-open:hover{color:var(--brand-ink)}.vsd .flag-detail{border-left:3px solid var(--urgent-ink);background:#fbe4dd80;border-radius:0 8px 8px 0;margin-bottom:12px;padding:9px 12px 9px 13px}.vsd .flag-detail.audit{border-left-color:var(--warn-ink);background:#fbecdc80}.vsd .flag-detail .fc-name{color:var(--ink);align-items:center;gap:8px;margin-bottom:3px;font-size:13px;font-weight:700;display:flex}.vsd .flag-detail .band{letter-spacing:.04em;text-transform:uppercase;background:var(--urgent-ink);color:#fff;border-radius:999px;padding:1px 7px;font-size:10px;font-weight:700}.vsd .flag-detail.audit .band{background:var(--warn-ink)}.vsd .flag-detail .fc-why{color:var(--ink2);margin:0;font-size:13px;font-style:italic}.vsd .thread{flex-direction:column;gap:10px;display:flex}.vsd .msg{flex-direction:column;max-width:78%;display:flex}.vsd .msg.agent{align-self:flex-start;align-items:flex-start}.vsd .msg.patient{align-self:flex-end;align-items:flex-end}.vsd .msg .who{text-transform:uppercase;letter-spacing:.06em;align-items:baseline;gap:7px;margin:0 6px 3px;font-size:11px;font-weight:700;display:inline-flex}.vsd .msg.agent .who{color:var(--muted)}.vsd .msg.patient .who{color:var(--brand-ink)}.vsd .msg .who .t{letter-spacing:0;color:var(--muted);font-variant-numeric:tabular-nums;font-weight:600}.vsd .bubble{text-align:left;border-radius:13px;padding:8px 12px;font-size:14px;line-height:1.4}.vsd .msg.agent .bubble{background:var(--panel);color:var(--ink2);border:1px solid var(--line);border-top-left-radius:4px}.vsd .msg.patient .bubble{background:var(--brand-bg);color:var(--ink);border:1px solid #18bae74d;border-top-right-radius:4px}.vsd .bubble-translated{color:var(--muted);text-align:left;margin-top:3px;padding:0 12px;font-size:13px;font-style:italic;line-height:1.4}.vsd .evt{color:var(--muted);align-self:stretch;align-items:center;gap:10px;margin:1px 0;display:flex}.vsd .evt:before,.vsd .evt:after{content:"";background:var(--line);flex:1;height:1px}.vsd .evt .mid{letter-spacing:.02em;align-items:center;gap:6px;font-size:12px;display:inline-flex}.vsd .evt .dot{border-radius:50%;flex:none;width:5px;height:5px}.vsd .evt .dot.system{background:var(--routine-ink)}.vsd .evt .dot.action{background:var(--brand)}.vsd .evt .dot.error{background:var(--urgent-ink)}.vsd .evt .mid .t{color:var(--muted);font-variant-numeric:tabular-nums;opacity:.8}.vsd .req{background:var(--panel);border:1px solid var(--line);border-radius:10px;align-items:center;gap:14px;padding:12px 14px;display:flex}.vsd .req+.req{margin-top:8px}.vsd .req .msg{flex:1;font-size:14px}.vsd .muted-note{color:var(--muted);font-size:13px}.vsd .placeholder-panel{text-align:center;color:var(--muted);padding:48px 26px;font-size:14px}.vsd .detail-empty{min-height:480px;color:var(--muted);text-align:center;justify-content:center;align-items:center;padding:24px;font-size:14px;display:flex}.vsd .fleet-head{letter-spacing:.09em;text-transform:uppercase;color:var(--muted);margin:0 0 10px;font-size:12px;font-weight:600}.vsd .fleet{gap:10px;margin-bottom:18px;padding:2px 2px 10px;display:flex;overflow-x:auto}.vsd .fleet::-webkit-scrollbar{height:8px}.vsd .fleet::-webkit-scrollbar-thumb{background:var(--line);border-radius:4px}.vsd .fleet-card{background:var(--bg);border:1px solid var(--line);cursor:pointer;text-align:left;border-radius:8px;flex-direction:column;flex:0 0 160px;gap:3px;padding:13px 14px 11px;font-family:inherit;transition:border-color .12s,box-shadow .12s;display:flex}.vsd .fleet-card:hover{border-color:#c1bfc7}.vsd .fleet-card.on{border-color:var(--brand);box-shadow:0 0 0 1px var(--brand), var(--shadow-1)}.vsd .fleet-card .id{letter-spacing:.06em;color:var(--muted);text-transform:uppercase;font-size:12px;font-weight:600}.vsd .fleet-card .status{color:var(--ink);font-size:17px;font-weight:700}.vsd .fleet-card.all .status{color:var(--brand)}.vsd .fleet-card .ctx{color:var(--muted);font-size:12px;line-height:1.4}.vsd .period{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.vsd .period-label{text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-size:12px;font-weight:600}.vsd .period-btns{gap:6px;display:inline-flex}.vsd .period-btn{font:inherit;border:1px solid var(--line);background:var(--bg);color:var(--ink2);cursor:pointer;border-radius:8px;padding:6px 12px;font-size:13px;font-weight:600}.vsd .period-btn.on{background:var(--brand);color:#fff;border-color:var(--brand)}.vsd .period-dates{align-items:center;gap:6px;display:inline-flex}.vsd .period-dates input{font:inherit;border:1px solid var(--line);color:var(--ink);background:var(--bg);border-radius:8px;padding:5px 8px;font-size:13px}.vsd .period-dash{color:var(--muted)}.vsd .requests-section{background:var(--panel);border:1px solid var(--line);border-radius:12px;margin-bottom:18px;padding:14px 18px}.vsd .rq-head{flex-flow:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.vsd .rq-head h2{letter-spacing:.09em;text-transform:uppercase;color:var(--muted);margin:0;font-size:12px;font-weight:600}.vsd .rq-tabs{flex-wrap:wrap;gap:8px;margin-bottom:12px;display:flex}.vsd .rq-tab{white-space:nowrap;line-height:1;font:inherit;background:var(--panel);color:var(--ink2);border:1px solid var(--line);cursor:pointer;border-radius:999px;flex:none;padding:7px 15px;font-size:13px;font-weight:600}.vsd .rq-tab.on{background:var(--brand-ink);color:#fff;border-color:var(--brand-ink)}.vsd .rq-count{margin-left:4px;font-size:12px;font-weight:800}.vsd .rq-tab:not(.on) .rq-count{color:var(--ink)}.vsd .rq-urgent{letter-spacing:.04em;text-transform:uppercase;color:var(--urgent-ink);background:var(--urgent-bg);border:1px solid #f7d6d2;border-radius:5px;flex-shrink:0;padding:2px 8px;font-size:11px;font-weight:700}.vsd .rq-list{flex-direction:column;gap:8px;max-height:260px;display:flex;overflow-y:auto}.vsd .rq-item{border:1px solid var(--line);background:var(--bg);border-radius:8px;grid-template-columns:200px 1fr auto;grid-template-areas:"who text meta""who text actions";align-items:center;gap:6px 16px;padding:10px 14px;display:grid}.vsd .rq-item.is-urgent{border-left:4px solid var(--urgent-ink);padding-left:10px}.vsd .rq-who{flex-direction:column;flex-shrink:0;grid-area:who;gap:2px;min-width:0;display:flex}.vsd .rq-pt{color:var(--ink);white-space:nowrap;font-size:13px;font-weight:700}.vsd .rq-room{color:var(--muted);font-size:12px}.vsd .rq-text{min-width:0;color:var(--ink2);white-space:nowrap;text-overflow:ellipsis;grid-area:text;font-size:13px;overflow:hidden}.vsd .rq-meta{grid-area:meta;justify-content:flex-end;align-items:center;gap:8px;display:flex}.vsd .rq-time{color:var(--muted);white-space:nowrap;font-variant-numeric:tabular-nums;font-size:12px}.vsd .rq-wait{color:var(--ink2);white-space:nowrap;font-size:12px;font-weight:600}.vsd .rq-wait.over{color:var(--urgent-ink)}.vsd .rq-actions{flex-wrap:wrap;grid-area:actions;justify-content:flex-end;align-items:center;gap:8px;display:flex}.vsd .rq-btn{font:inherit;cursor:pointer;border:1px solid var(--line);background:var(--panel);color:var(--ink);border-radius:6px;padding:5px 11px;font-size:12px;font-weight:600}.vsd .rq-btn.done{background:var(--brand-ink);color:#fff;border-color:var(--brand-ink)}.vsd .rq-btn:disabled{opacity:.55;cursor:default}.vsd .rq-assign{font:inherit;border:1px solid var(--line);background:var(--panel);color:var(--ink);cursor:pointer;border-radius:6px;padding:5px 8px;font-size:12px;font-weight:600}.vsd .rq-assign:disabled{opacity:.55;cursor:default}.vsd .rq-owner{color:var(--ink2);white-space:nowrap;align-items:center;gap:6px;font-size:12px;font-weight:600;display:inline-flex}.vsd .rq-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.vsd .rq-dot.new{background:var(--warn-ink)}.vsd .rq-dot.prog{background:var(--brand-ink)}.vsd .rq-status{color:var(--ok);white-space:nowrap;justify-content:flex-end;align-items:center;gap:6px;font-size:12px;font-weight:600;display:flex}.vsd .rq-status .rq-check{background:var(--ok);color:#fff;border-radius:50%;justify-content:center;align-items:center;width:16px;height:16px;font-size:10px;display:inline-flex}.vsd .rq-by{color:var(--muted);font-weight:500}.vsd .rq-empty{color:var(--muted);padding:6px 2px;font-size:13px}.vsd .dchips{flex-wrap:wrap;flex:none;justify-content:flex-end;gap:5px;max-width:60%;display:flex}.vsd .d-head .dchips{flex-wrap:nowrap;max-width:none}.vsd .dchip{white-space:nowrap;border-radius:999px;flex:none;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.vsd .dchip.vitals{background:var(--ok-bg);color:var(--ok)}.vsd .dchip.conversation{background:var(--chip-bg);color:var(--chip-ink)}.vsd .dchip.requests{background:var(--warn-bg);color:var(--warn-ink)}.vsd .dchip.behavioral{background:var(--routine-bg);color:var(--routine-ink)}.vsd .title-actions{flex-wrap:wrap;align-items:center;gap:16px;display:flex}.vsd .view-toggle{border:1px solid var(--line);border-radius:8px;display:inline-flex;overflow:hidden}.vsd .vt-btn{font:inherit;background:var(--bg);color:var(--ink2);cursor:pointer;border:0;padding:6px 13px;font-size:13px;font-weight:600}.vsd .vt-btn+.vt-btn{border-left:1px solid var(--line)}.vsd .vt-btn.on{background:var(--brand);color:#fff}.vsd .roster-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:16px;display:flex}.vsd .roster-controls{flex-wrap:wrap;align-items:center;gap:18px;display:flex}.vsd .roster-ctl{align-items:center;gap:8px;display:flex}.vsd .roster-ctl .sort-select{min-width:150px}.vsd .roster-metrics{color:var(--ink2);font-size:13px}.vsd .roster-metrics .abn{color:var(--urgent-ink);font-weight:600}.vsd .viewB-cols{align-items:flex-start;gap:18px;display:flex}.vsd .viewB-left{flex:0 0 30%;max-width:30%;position:sticky;top:16px}.vsd .viewB-left .requests-section{margin-bottom:0}.vsd .viewB-right{flex:1;min-width:0}.vsd .requests-section.narrow .rq-list{max-height:calc(100vh - 220px)}.vsd .requests-section.narrow .rq-item{grid-template-columns:1fr;grid-template-areas:"who""text""meta""actions";align-items:stretch;row-gap:8px}.vsd .requests-section.narrow .rq-text{white-space:normal;font-size:12px}.vsd .requests-section.narrow .rq-meta,.vsd .requests-section.narrow .rq-actions{justify-content:flex-start}.vsd .roster-grid{grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:14px;display:grid}.vsd .rcard{text-align:left;background:var(--bg);border:1px solid var(--line);cursor:pointer;border-radius:10px;flex-direction:row;align-items:flex-start;gap:14px;padding:16px;font-family:inherit;transition:border-color .12s,box-shadow .12s;display:flex}.vsd .rcard:hover{border-color:var(--brand);box-shadow:var(--shadow-1)}.vsd .rcard.attn{border-left:5px solid var(--urgent-ink);padding-left:11px}.vsd 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.vp-chip.on{border-color:var(--brand);background:var(--brand-bg);color:var(--brand-ink);box-shadow:0 0 0 1px var(--brand)}.vsd .vp-chip:focus-visible{outline:none;box-shadow:0 0 0 3px #18bae759}.vsd .vp-dots{gap:3px;display:inline-flex}.vsd .vp-dot{border-radius:50%;width:7px;height:7px;display:inline-block}.vsd .vp-dot.vitals{background:var(--ok)}.vsd .vp-dot.conversation{background:var(--brand)}.vsd .vp-dot.requests{background:var(--warn-ink)}.vsd .vp-dot.abn{background:var(--urgent-ink)}.vsd .trends-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;display:flex}.vsd .trends-head .s-label{margin:0}.vsd .reprocess-btn{font:inherit;border:1px solid var(--line);background:var(--bg);color:var(--brand-ink);cursor:pointer;white-space:nowrap;border-radius:8px;padding:5px 11px;font-size:12px;font-weight:600;transition:border-color .12s,background .12s}.vsd .reprocess-btn:hover:not(:disabled){border-color:var(--brand);background:var(--brand-bg)}.vsd .reprocess-btn:disabled{color:var(--muted);cursor:default}.vsd .reprocess-msg{color:var(--muted);margin:0 0 12px;font-size:12px}.vsd .reprocess-msg.done{color:var(--brand-ink)}.vsd .reprocess-msg.error{color:var(--urgent-ink)}.vsd .reprocess-msg.dispatching,.vsd .reprocess-msg.reprocessing{color:var(--brand-ink)}.vsd .trend-head{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.vsd .trend-head-left{align-items:center;gap:16px;display:inline-flex}.vsd .trend-group-head{color:var(--ink);margin:0 0 14px;font-size:15px;font-weight:700}.vsd .trend-divider{border:0;border-top:1px solid var(--line);margin:30px 0}.vsd .trend-toggle{background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:3px;display:inline-flex}.vsd .trend-toggle button{color:var(--ink2);cursor:pointer;background:0 0;border:0;border-radius:6px;padding:5px 12px;font-family:inherit;font-size:12px;font-weight:600}.vsd .trend-toggle button.on{background:var(--bg);color:var(--ink);box-shadow:0 1px 2px #0000001f}.vsd .custom-range{align-items:center;gap:6px;margin-left:8px;display:inline-flex}.vsd .custom-range input[type=date]{color:var(--ink);border:1px solid var(--line);background:var(--bg);border-radius:6px;padding:5px 8px;font-family:inherit;font-size:12px}.vsd .custom-range .cr-dash{color:var(--muted)}.vsd .trend-toggle.view-switch{background:0 0;border:0;border-radius:0;padding:0}.vsd .trend-toggle.view-switch button{color:var(--muted);border-bottom:2px solid #0000;border-radius:0;margin:0 16px 0 0;padding:4px 2px;font-weight:600}.vsd .trend-toggle.view-switch button.on{box-shadow:none;color:var(--brand-ink);border-bottom-color:var(--brand);background:0 0}.vsd .trends6{grid-template-columns:1fr 1fr;gap:16px;margin-bottom:4px;display:grid}.vsd .bo-panel{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:14px}.vsd .bo-title{color:var(--ink);flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:6px;font-size:13px;font-weight:600;display:flex}.vsd .bo-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.vsd .bo-sub{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;font-size:12px;font-weight:500}.vsd .bo-chart{width:100%;height:auto;display:block}.vsd .bo-chart .bo-axis{fill:var(--muted);font-family:inherit;font-size:12px}.vsd .bo-chart .bo-grid{stroke:var(--line);stroke-width:1px}.vsd .bo-chart .tr-axis{fill:var(--muted);font-family:inherit;font-size:12px}.vsd .bo-chart .tr-sub{fill:var(--muted);font-family:inherit;font-size:11px}.vsd .bo-chart .bo-night{fill:#f0f0f0;opacity:.5}.vsd .bo-legend-row{flex-wrap:wrap;gap:14px;padding:8px 0 0;display:flex}.vsd .bo-legend-row .lg{color:var(--muted);align-items:center;gap:6px;font-size:12px;display:inline-flex}.vsd .bo-legend-row .lg-ln{border-radius:1px;width:16px;height:2px;display:inline-block}.vsd .bo-legend-row .lg-ln.dash{-webkit-mask:repeating-linear-gradient(90deg,#000 0 4px,#0000 4px 7px);mask:repeating-linear-gradient(90deg,#000 0 4px,#0000 4px 7px)}.vsd .bo-legend-row .lg-ring{border:1.6px solid #c0392b;border-radius:50%;width:9px;height:9px;display:inline-block}.vsd .trends6.one{grid-template-columns:1fr}.vsd .act-list{flex-direction:column;gap:10px;max-width:560px;margin-top:10px;display:flex}.vsd .act-row2{align-items:center;gap:12px;display:flex}.vsd .act-name{width:130px;color:var(--ink);flex-shrink:0;font-size:13px}.vsd .act-bar{background:#eef0f2;border-radius:4px;flex:auto;height:8px;overflow:hidden}.vsd .act-bar-fill{background:#8a9097;border-radius:4px;height:100%;display:block}.vsd .act-count{color:var(--muted);text-align:right;min-width:36px;font-size:12px}